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(DPMPTSP Medan City) Assistance in Implementation & Certification Audit / Initial ISO 9001:2015

The Medan City Investment and One-Stop Integrated Services Agency (DPMPTSP) has passed ISO 9001:2015 certification after undergoing a comprehensive audit by the independent certification body EAS Certification, which is based on the National Accreditation Commission (KAN). The implementation of this standard demonstrates the organization's commitment to enhancing its quality management system, ensuring service consistency, increasing public satisfaction, and continuously improving its licensing and non-licensing service processes. This success demonstrates that the implemented systems and procedures align with international standards for effectiveness, efficiency, and risk management in public services.